Payments Policy

We support the following payment options at Knockout:

• Cash On Delivery
• Credit Card
• Debit Card
• Net banking
• UPI

What is the COD limit?

Cash on Delivery is available for bills up to Rs. 5000/- (Rupees Five Thousand Only).

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses, and passwords. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available on the payment page, to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days after we receive confirmation from the bank.

You can check the refund status of your returns in MyKNOCKOUT

I am being charged the GST amount on my order. What is GST?

GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is added to a product's sale price. GST has to be borne/paid by the ultimate consumer of the product or service. GST subsumes all other taxes like Excise duty, VAT, Entry tax, etc.

How is the GST amount decided?

As per GST laws, the Constitutional (122nd Amendment) Bill (CAB for short) was introduced in the Parliament and passed by Rajya Sabha on 03rd August 2016 and Lok Sabha on August 08, 2016.

The amount of GST collected from customers can depend on category levels, for example

(i) Apparel/Clothing: Max 12%

(ii) Footwear: Max 18%

(iii) Accessories/Other Categories: Max 28%